Privacy Policy

The owner of the website https://www.cocowibrand.com is Cocowi Brand SL (hereinafter "Cocowi" or "we"), a Spanish company with CIF B-01634427, registered in the Mercantile Registry of Madrid, in the volume 40667, section 8, sheet M-721717, entry 1, with registered office at calle Paseo de la Castellana 102, 28046, Madrid.

You can contact us via email hello@cocowibrand.com.

Access or use of this website implies acceptance of these general conditions, as well as any additions or modifications that we may carry out in the future. We understand that our clients are responsible for reading the general conditions of use that are in force at all times.

The conditions of use of this website are indefinite. We reserve the right to modify its content at any time without prior notice.

Use of the website, contents and services

Your commitment is to use this website as well as its contents in a correct and lawful manner in accordance with current legislation, good faith and generally accepted uses. You also agree not to carry out actions that may damage or disable the website, overload it or prevent other users from using it.

It is specifically prohibited the violation of the rights of Cocowi or its legitimate owners on the contents of cocowibrand.com, as well as the reproduction, distribution or modification of the web or its contents and its use for commercial or advertising purposes without our prior authorization. .

Intellectual and industrial property rights

Cocowi is the owner of the rights to exploit the intellectual and industrial property of this website and all the contents included in it. Both the design of the web, the photographs, videos, logo, brand name, information and content included, as well as the design of the products sold here are protected by Spanish legislation on intellectual and industrial property rights to our favor.

Therefore, the total or partial reproduction of this website, the use of its contents for commercial or illegal purposes, as well as its computer processing, public communication, distribution, dissemination, modification, transformation or decompilation without our prior authorization are prohibited. You can only use the material included in this website for your personal and private use.

In the case of hyperlinks from external pages that lead to any of the cocowibrand.com pages, the total or partial reproduction of the contents that are part of the web will not be allowed, nor will the inclusion of false, incorrect or inaccurate information about the Cocowi content or products, as well as the use of "linking" techniques that confuse the user or involve undue use of Cocowi's reputation or content.

We will take care of ensuring compliance with these conditions as well as the proper use of the contents included in the web, exercising all the corresponding civil and criminal actions in case of infraction or breach of these conditions by any person.

Cocowi's responsibility

We are not responsible for possible damages or losses of any nature that may be caused by:

In the event of any illegitimate or suspicious use of the contents of the web, we reserve the right to interrupt or deny, at any time and without prior notice, access to the web and its services to the user who is the author of the illegitimate or suspicious use.

We undertake to apply all necessary measures to try to guarantee our visitors the absence of viruses, worms, Trojan horses and similar elements on our website. However, these measures are not infallible and, therefore, we cannot fully guarantee the absence of these harmful elements. Consequently, we will not be responsible for the damages that they may cause to our visitors.

Likewise, we have signed all the necessary contracts for the continuity of the website and we will make our best efforts so that it does not suffer interruptions, but we cannot guarantee the absence of technological failures, nor the permanent availability of the website and the services contained in it. and, consequently, we do not assume any responsibility for damages that may be generated by the lack of availability and by failures in access caused by disconnections, breakdowns, overloads or network outages not attributable to Cocowi.

User responsibility

Your commitment is to use the services of the website in accordance with the terms expressed in this Legal Notice, being responsible for not using this website or the contents included in it to carry out activities contrary to law, morality, order public and, in general, the conditions established in this legal notice. Your opinions as well as the activities on cocowibrand.com are your sole responsibility, and we cannot be held responsible for any damages or losses derived from these actions. Come on, don't do anything for which you think you could be sued.

As a user you agree not to use the web for the provision of services, the performance of advertising activities or commercial exploitation.

All the information you provide must be truthful. You must guarantee the authenticity of all the data that you communicate as a result of completing the necessary forms for registration and access to certain services. In any case, you will be solely responsible for any false or inaccurate statements you make and for any damages caused to Cocowi Brand or to third parties due to the information you provide.

Anyone who sends communications to this website or its owners will be responsible for their content, also with regard to their veracity and precision, therefore Cocowi is not responsible for the information and content introduced by third parties. However, and in compliance with the provisions of art. 11 and 16 of Law 34/2002, on Services of the Information Society and Electronic Commerce, Cocowi makes itself available to all users, authorities and security forces to actively collaborate in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene national or international legislation, rights of third parties or morality and public order. In the event that you consider that there is any content on the website that could be susceptible to this classification, please notify us immediately.

Personal information

Any data that we have about you, obtained through your registration to our newsletters or through the purchase of products, will be incorporated into a file owned by Cocowi in order to give you a correct service in terms of the products purchased, carry out statistical studies that allow design improvements in the services and products we offer, as well as to keep you informed of news, products and services related to cocowibrand.com.

These data will be shared with the logistics company exclusively for the shipment of the products, which will treat them in accordance with their terms and conditions.
At any time you can exercise the right to rectify, cancel or oppose the processing of your personal data by sending us an email to hello@cocowibrand.com.

We undertake to adopt all technical, organizational and security measures that guarantee the basic objectives in terms of confidentiality, integrity and availability of your personal data to prevent its alteration, loss, treatment or unauthorized access, in accordance with the provisions of current regulations on the protection of personal data and other applicable legislation.

Whenever it is necessary to enter personal data, we will assume that you guarantee that you are over 14 years of age and that you will provide us with truthful and lawful information, reserving the right to exclude you from our services in the event that you provide us with false information.

We inform you that we are users of the Mailchimp platform and that your data will be transferred to the US in order to provide the service of processing your personal data, understanding that you authorize us to do so unless you expressly notify us by email to hello@cocowibrand.com .

The use of the website and your personal data and that of the rest of our users for sending advertising or commercial communications, for issuing messages for advertising purposes or for collecting data for the same purpose is absolutely prohibited. Both sending spam and any fraud or abuse are activities punishable by law and, if they occur, we will refer them to the appropriate authorities.
Credit card information

To guarantee the maximum security of your data, we will not store any of the debit or credit card data that you use to pay for a product. At the time of processing the order, the card data will be transmitted in a totally secure and encrypted way to the payment gateway with which we work, which will be in charge of carrying out the transaction with the bank, complying with the most advanced requirements in terms of Security in commercial transactions through the Internet.

cookies

Cookies are small files that are stored on your computer to facilitate the proper functioning of the use of the web and the purchase process. The cookies that are automatically installed on your computer do not provide us with information about you or any other personal data; nor can they read data from your computer or from cookies from other websites that are also installed on your computer. If you wish, you can configure your browser to notify you on the screen that a cookie is going to be installed, or even not to receive any cookies, which will not prevent access to the information contained in cocowibrand.com. In the event that you modify the options related to cookies, we will not be responsible for the problems and errors in the operation of the website and the purchase process that may arise from changing the cookie settings. To change the configuration of cookies you must consult the documentation of the browser you use and follow its instructions.